Assessor Resource
PMASUP311A
Operate communications hub
Assessment tool
Version 1.0
Issue Date: May 2024
In a typical scenario a control room operator/panel technician receives, relays and acts upon a range of communications as part of their role. This unit may also apply to personnel other than panel operators who perform a similar role. It includes:
process related communications
emergency communications
work related communications
personal communications
miscellaneous communications
communications under both normal and abnormal plant/ process/ weather conditions
communications under stress when multiple activities are occurring simultaneously.
This competency covers the using of a range of communication equipment and ensuring that required communications are completed. It includes the coordination and priortisation of communications from/to diverse people in both normal and abnormal situations.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)